Processing and delivery times

We usually process orders within 1-2 business days. Delivery times depend on the stock and courier's availability. It will generally take 3-5 business days, sometimes longer during peak season. We do not ship internationally. 

Damaged/missing items

Parcels and their contents are photographed before delivery. Please check the items when the courier is present upon delivery. Do not accept it if there are missing or damaged items and email us immediately at


Do take note that we reuse postal packages to reduce plastic waste. We try our best to make them as secure as possible to reduce damages.


The Zero Ways Pte Ltd is proud to be part of the Zero Waste Packaging Initiative which is a ground-up movement started to encourage businesses to adopt a circular packaging system, provide support and recognise businesses who reduce their waste through those means.

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© 2020 by The Zero Ways Pte Ltd 

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